Position Title : Customer Service Business Analyst(SO_CSBA0920)
Last Informed : 2/9/2020 6:57:00 μμ

We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.

We all choose to work at IKEA because we share the unique company culture and values. We are passionate about our business and strive for high performance. We have fun at work and a human approach while performing.

When you work with us, you’ll enjoy a diverse group of people who value working together. You will enjoy an open and inclusive culture where you can be yourself. At IKEA we always do our jobs knowing that we can achieve great things when many people work together.

For our Headquarters in Spata, we are looking for:

 Customer Service Business Analyst


The Position     

Reporting to the Customer Relations Manager of the company you are responsible and accountable for all three countries we operate in (Greece, Bulgaria & Cyprus) to:  

Need to have

Nice to have

About you

You lead by example. You dare to be different with a meaning while being cost conscious and strive for simplicity. You are humble and willing to give and take responsibility. You have a hands on and Customer service driven approach that brings results. You have passion for home furnishing and retailing. 

What we offer

IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates 5 stores in Greece (Athens, Thessaloniki, Larissa, and Ioannina), 1 in Cyprus (Nicosia) and 2 in Bulgaria (Sofia and Varna). IKEA – House Market  also operates 9 Pick-Up-Points: 1 in Rhodes, 1 in Patra, 1 in Chania, 1 in Heraklion, 1 in Komotini, 1 in Kalamata, 2 in Bulgaria (Burgas, Plovdiv) and 1 Planning Studio in Cyprus ( Limassol)

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